How much time does it take to get one illustration?
It depends on the illustration style and complexity, but we aim to send the initial results within
24 hours of receiving 50% payment.
24 hours of receiving 50% payment.
How much time does it take to get an animated video?
It depends on the illustration style, complexity, and length of the video. On average, a 30-second animation
will take us approximately 6 weeks. We'll aim to respond within 24 hours of receiving your brief
with a proposal and estimated timeline.
will take us approximately 6 weeks. We'll aim to respond within 24 hours of receiving your brief
with a proposal and estimated timeline.
What file format will the artwork be?
As standard, we deliver all artwork as .AI (vector) and .PNG (raster), and video as .mp4 or .mov.
If you require anything else, please ask,
we'll endeavour to supply whatever format your project needs.
If you require anything else, please ask,
we'll endeavour to supply whatever format your project needs.
Will I need to sign any contracts?
We work with a streamlined agreement that protects both parties and provides a strong foundation for any new project. View our sample project agreement here. If you have a contract you would prefer us to work with that's fine, just let us know and we can work to your requirements.
What are your payment terms?
We like to ask for 50% in advance. This reserves our time and allows us to commission any additional services (voice-over, sound design). The final 50% is invoiced upon completion, with 30-day payment terms.
Do you work under NDA?
Yes, we can absolutely work under NDA.
But please let us know before we kick off, because we like to showcase our work.
Do I get any rounds of amends?
Yes you get three rounds of amends included in the price. If you need more revisions after that,
we'll charge by the hour.
we'll charge by the hour.